Informativa sulle spedizioni
Shipping Policy
Thank you for shopping with Lynova. Please read our shipping policy carefully before placing your order.
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship to Italy and across the European Union. Estimated delivery times after dispatch are:
- Italy and main EU countries (DE, FR, ES, NL, PL, BE, CZ, FI, SE, NO, etc.): 3–7 business days (shipped from local European warehouse)
- Other EU countries: 8–15 business days
Please note that delivery times are estimates and may vary due to carrier delays or other circumstances beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Customs and Duties For orders within the EU, no additional customs duties apply. Lynova is not responsible for any delays caused by customs processing.
Lost or Delayed Orders If your package is confirmed lost in transit (no delivery scan), we will issue a full refund including the product cost, shipping fee, and processing fee. If your order has not arrived within the estimated delivery window, please contact us at support@lynova.store and we will investigate the issue promptly.